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Businiess name:
The Skin Care Specialists of Houston
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Review by:
citysearch c.
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Review content:
The doctors themselves are great; however, their staff is another story. They are slow and not very friendly, especially the Office Manager, Cheryl Leheny. In following up, as I was instructed to do on several occasions, on a letter I was awaiting from Dr. Galati, I was finally referred to Ms. Leheny. Ms. Leheny was extremely rude and would not let me or my insurance agent speak. When we tried to explain what we needed she overrode what we were saying by interrupting and raising her voice over ours. All we needed was the status of this letter. The person we had been speaking with, initially, instructed us to follow-up in about 4 days, which is what we were doing. Ms. Leheny would not listen to us and subsequently hung up on us. She is by far the rudest person I have ever encountered in a doctor's office.
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