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Businiess name:
Kaady Appliances
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Review by:
citysearch c.
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Review content:
I have to say that I rarely write a review and if I do, it is usually to say something nice. However, my experience with Kaady was so bad I feel that I must share with others. At first I thought we had gotten a decent price on a dented item that was new, and three products that were used. It was a fair price if they backed up their guarantee of product and service. Not only did they not deliver all the items, they also didn't have enough people power to bring the items inside the house as agreed. They didn't hook things up properly & broke something in the process. When they did finally deliver the missing goods a month later, they would not bring it in the house and didn't test it to make sure it was working before they left (as they said). If they had they would have noticed our freezer was leaking coolent all over and the freezer didn't work. We called 2-3 times per week for 4 months before we finally got them to come out and fix the freezer, washer and dryer. Our washer and dryer are still not working very well (used items) and were not worth what we paid. I would strongly recommend not using this company and to purchase new from somewhere else. So far the only thing that is working is the fridge, the dented new item. The savings we got on the fridge doesn't make up for all the things that went wrong and probably will go wrong in the next year. They have a great concept, but don't deliver on it in many ways. Hopefully this will be a wake up call!!
Pros: dent/scratch items help you buy new items cheaper if you don't care about appearance
Cons: horrible service, don't stand by their guarantee without a major fight, used products not worth the little savings
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