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Businiess name:
Kaady Appliances
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Review by:
citysearch c.
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Review content:
Only giving a 1-star rating because a 0 is not possible!
This is the worst company I have EVER dealt with..
Since purchasing a washer/dryer combo from this company I have not been able to complete even ONE full wash load without an error code. The first error code was an issue with the door lock system. Upon calling for a repair we were told that someone would be out to fix it the next day. This was not the case. The following day we received a re-schedule call for the next day. The next day we received a re-schedule call for the next day, and so on. In all, it took 4 days of re-scheduling on KAADY'S part for them to finally get a repairman out to look at our washer. The man fixed the problem on the 4th day, but obviously did not do more than bare minimum as the following day the washer produced a different error code. Upon calling to speak with a manager about our issues we were told we would receive a call back at 5:00pm. At 5:30 we had heard nothing, and I called them. I was told that the manager would not actually be in . The next day a repairman called and said we could not get a service person for 2 days. Finally, when the man came out, he said he could not get a part until the next day and would be back. The next day, today, we get a call saying the part has not come in and it MIGHT there tomorrow. We have 5 children with lots of dirty clothes following a month with limited washing, it is almost Christmas which will delay our repair, and have not been able to complete a full load of wash without having to wait for an error code. The company seems not to care, avoids our phone calls, and will re-schedule without producing results.
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