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Businiess name:
Horizon Properties Corporation
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Review by:
citysearch c.
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Review content:
The staff ar Horizon Properties have been very nice to work with. The problem seems to be that there is not enough staff to provide any level of service. If you need anything done, it takes weeks of repeated calls to get the task done. The condition of the house at move-in was not in clean condition as stated in their walkthrough document. Their documentation was very high level and in generalalities. We provided detailed supporting documents identifying problems with the condition of the house. When we would ask them for repairs, we would reference the supporting document we provided. They seemed to have misplaced the document and requested a copy. This occured more than 3 times providing them the same document over and over. Seems any documents that benefit the renter seemed to get lost. Now that we have moved out and returned the property in better condition than when we recieved it. The supporting documents for the poor condition of the house are no longer in our file and they are charging us for cleaning and repairs because their documents list everything in ""exelent condition"". The charges for cleaning and repairs are low enough to make you wonder if it is worth not challenging their claim. Also, the company that provides the cleaning service is also an employee of Horizon. Seems that the owner can help subsidize the low pay with dinging renters with small cleaning services.
Pros: Can't think of any
Cons: Too many to list
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