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Businiess name:
Sundance Car Audio & Security
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Review by:
citysearch c.
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Review content:
If you want good customer service, then you would most likely go to sundance. BUT! If you wanted to be completely swindled of your money, then you should REALLY go there. I was completely new to installing car audio so I was trusting them to do a very good job and take care of me. It was the exact opposite. These guys took complete advantage of me. The first subwoofer they installed, didn't give me any kind of advice or anything on overplaying it or anything. It shortly blows out, so I go to them to replace it with another one. This new one they say ""oh, make sure you break it in this time"". That would have been nice to know last time!!! Oh and for this new one they said no matter what kind of abuse I gave it it wouldn't blow out. So I take their word for it. This one blows out too. I take it back and just decide to get two subwoofers put in so it will handle the abuse. So he gives me a set price of 245 and I go to the bank to grab my money. When i get back he says ""hey we decided we're gonna put these two other ones in that are gonna sound good. So what was the price I gave you again?"" I tell him 245. I pay and sign my signature and as they are installing I realized ""hmm I wonder what the price difference is for these new ones they are putting in"". The price difference was 100 dollars cheaper for each subwoofer!!!! But I had already signed and completely agreed to everything. Now after a couple days these subwoofers have blown out. The original one subwoofer I had was a kenwood which they charged me 220 for. You can get a set of 2 brand new on amazon for 100 dollars shipped. I am never going back to these guys ever again. THESE GUYS ARE COMPLETE SWINDLERS AND DO NOT CARE ABOUT THE CUSTOMER, ONLY ABOUT FILLING THEIR OWN POCKETS! DO NOT GO TO THEM! YOU HAVE BEEN WARNED.
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