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Businiess name:
Laundry City
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Review by:
citysearch c.
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Review content:
Despite the larger facility, this shady business outsources their drycleaning to R and C Dry cleaning in Union City. The first and last time I sent my dry cleaning there, I dropped off 9 pieces on Monday and was told I could pick them back up Thursday after 7pm. I didn't get my clothes until 6pm Saturday! When I went to pick up my clothes the staff member told me casually that they didn't get my clothes in and I was the third person that day to not get their clothes back. They didn't seem to be very concerned at all about my missing clothing. It was then I found out that the dry cleaning was not done on the premises. I was told that my clothes would probably be dropped off at 11:30a - Noon the next day. When I called the next morning, I was told 5pm. I went by personally at 2pm and checked. The guy told me vaguely that I should just come back at 6pm. He didn't bother to call R and C dry cleaning until I became more upset and then vaguely again told me 5pm. When I came back at 5pm, he was a little more helpful after the delivery had still not arrived. By the time I got my clothes it was 6pm, and I had wasted an entire day on this! Through the entire process the staff members were callous, nonchalant, uncaring, and when I asked for the owner, they said Eric Pearson was ""out of town."" At no point in the entire 2 day process was I offered a discount or compensation for my missing items. When I got my clothes back finally, I told the staff member I wasn't paying for the mistreatement and he became phsyically violent. He lunged at me and ripped the clothes from me. I thought he was physically going to hurt me.
Pros: It might be close to your home/work but..
Cons: They don't dry clean your clothes on their premises.
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