Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Network Multifamily Security
|
|
Review by:
citysearch c.
|
|
Review content:
One of the reasons I decided to rent the apartment I did is because the complex offered the alarm system option that it could tie into the police network. I travel often and knowing my apartment would be monitored was a welcome amenity. Well, the offer was far better than the actual experience. I had 3 services calls with the company in attempt to get the service to work, and all three times the attempts failed. Only one of the several different people I spoke with each time had any knowledge of the situation and was very professional. The others always had someone else to blame or someone else they needed to talk to before they could help me. Further more, they had to call someone from Florida to travel to North Carolina to come onsite to try to find out what the problem was. Each time, I was traveling and I had to assume someone came to address the issue because nothing was left behind to say they were there. Not even the apartment office was sure if the issue was fixed. After several months of failed attempts to get the system to work, I received a bill for services that never occured because it NEVER WORKED!!!! Again, I called and was told I could cancel the service. I told them to cancel. Three months later, I received a SECOND bill for an additional three months of service that never worked. It wasn't until this call that I was told I had to send the cancellation request in writing, so I did. That was January 2009. I moved out of that apartment in July and had heard nothing so I assumed everything had been addressed. November 2009 I received another bill out of nowhere. I called and they told my they would have to talk to a supervisor. Again, no resolution with the first person I spoke to. I did not receive a return call until December 11th (3 weeks AFTER my inquiry) only to leave a message (with no name) to say they had no record of a written cancellation request and I had to fax one in. I have complied, for the second time, so we'll see what happens next in this saga. NO NOT TRUST MULTIFAMILY NETWORK!!!!!
Cons: Poor service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|