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Businiess name:
Haslett Primary Care
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Review by:
citysearch c.
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Review content:
This was my first appointment, which they very conveniently cancelled at the last minute. I had already left before I received the call from them. When I reached there, I found out that the doctor wasn't coming. My husband had taken a day off from work, we also had to make child care arrangement for out six month old daughter so that I can go see the doctor. Not to mention, they couldn't give me an appointment with the same doctor until next month. I am very very disappointment with their service. Also one of the receptionist who left the message on my phone was not apologetic that she did not leave the message on time. Also, they charge a $25 no show fees if you do not cancel the appointment on time. Their policy for cancelling an appointment on Monday is to call on Friday. Why did they not call me on Friday since my appointment was on Monday at 9 am. I had to give at least one star to write this review, otherwise I would not even give it one star!
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