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Businiess name:
Blue Hills Fitness
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Review by:
citysearch c.
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Review content:
I joined the gym and used the womens area. It was good at first but then some of the pieces of equipment disappeared? When I asked about it they said the piece of equipment downstairs broke so I found out they take equipment from the women's area instead of fixing or replacing. Then it happened again with another piece I was using. My husband did the personal training and hurt his back during one of the sessions so couldn't go for a few weeks after that. Be careful - listen to your body. My husband tried to cancel the personal training sessions but got the runaround and they kept billing him every week. He finally called and said what do I have to do cancel the membership. After that call, Fuzion charged my husband's bank account $90, then $150 (cancellation fee) then $600 and then $19.95/each for the month of August- all within minutes of each other. We called to compalin but the owner (Andy) wouldn't come to the phone. Last week I got a call from Fuzion asking why they can't bill my bank for Sept. I explained that we cancelled the membership and already were billed the cancellation fee. Yesterday I got a call from a collection agency asking about the bill for September for Fuzion and today I got a letter from the collection agency. There are rumors they are being bought out by Work Out World. I think the owner is trying to get as much money up front before that happens. My advice - wait until W.O.W takes over before you join.
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