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Businiess name:
Border Cafe
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Review by:
citysearch c.
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Review content:
So, I accidentally left my credit card in the restaurant and immediately went back to retrieve it. For some unknown reason, the manager took it home, and I needed to talk to the other managers. At first, the first manager denied knowing any waitress who looked like my description, I showed him the bill with her name printed on it and he then changed his mind. Yet, he did not answer my question about the credit card although the waitress said that she had given the card to another manager. In the meantime, another manager somehow got involved, but had no clue what steps to take, and the first two managers simply disappeared for a while. I left the restaurant to return the next day. No phone call the next day, no voicemail about the credit card, no apologies, whatsoever. I had to go to the restaurant 3 times to retrieve the card finally! The managers are so disorganized, don't communicate with one another, and are simply rude. Not professional at all.
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