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Businiess name:
Sun Cleaners
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Review by:
citysearch c.
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Review content:
This is for the Ann Arbor location - both are listed on the certificate mentioned below. Unscrupulous! I purchased a Real Deal (like Groupon/LivingSocial) giving $30 worth of dry cleaning or laundry service for $15. Unfortunately, I forgot about it and it expired. The 2009 federal Credit Card Accountability Responsibility and Disclosure Act -- also known as the Credit CARD Act -- was designed to protect customers from predatory credit card practices, but it also lays down the law on gift cards. It says they can't expire for five years. In the nine states where state law rules that gift cards can never expire, including in California, Colorado, Louisiana, and Maine, the stricter state law supersedes the federal law. When I dropped off my clothing, the counter person accepted the certificate at face value ($15) and gave me a receipt showing that I had a balance of $6.15. When I picked up my clothing, I handed the claim ticket and my credit card to a different counter person. She gave me back my card and a receipt for $21.15. She said the certificate was expired and I couldn?t use it. I argued with her that the law states that the certificate is still valid for face value. She said it wasn?t. She called the owner to speak with me and he said that this has happened three times and that Groupon will refund me the money. If a business plans to use the social buying sites and offer a half off deal, they need to know the LAW! The certificate is valid for 5 years at FACE VALUE ? what I paid for it. So not only am I out $15 for the coupon (of which the business got half or 7.50, they also got full value for my dry cleaning. Unscrupulous!. Rude! Ignorant! Don?t use!
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