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Review content:
Just went with my girlfriend and parents. We found a worm, that's right a small, white WORM in our ""compliments of the chef appetizer"". It caught my eye as it was still alive and was actually moving around on the melba toast. We alerted our waitress to the worm, and the manager came over and merely apologized and brought us a different dish. Needless to say, after this we all inspected our food extremely closely before eating. My girlfriend and I both had fish, which was totally nondescript and borderline bad. My mom's salad was full of moldy lettuce. I don't remember what my parents had for their main course, I was too traumatized at this point. Our meals were all mediocre at best, and the whole experience was tarnished by the worm. We skipped desert but the bill still came to close to $400; we were offered nothing other than an apology for the worm. We called back a day later to talk to the manager, who at first agreed to refund our money, but later changed his mind and decided that a $100 refund would be sufficient. Not only that, he actually hung up on us during one telephone conversation. I was so appalled at the way this supposed high end restaurant handled this situation I felt compelled to write my first ever negative review on Citysearch. As for the environment, the view is definitely nice, but the vibe of the place is cheesy, think prom date in one corner and table of investment bankers at closing dinner in another. Despite the horrible service we received, there seem to be about 300 random bus boys and waiters, ready to do I'm not sure what. My advice, if you want to see the view, go for a drink only - the alcohol should take care of anything alive that manages to find its way into your glass!
Pros: View, atmosphere, if you like cheesy places with lots of investment bankers
Cons: living things in the food, service, management, extremely expensive
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