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Businiess name:
Wine Down
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Review by:
citysearch c.
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Review content:
Last night couple of friends and I visited this establishment. Got there at around 7pm, placed an order for our food around 7:30pm. One hour later finally we received our food. I ordered Ahi Tuna, the fish was completely dry, it was like eating rubber. My friends had similar unpleasant experiences with their dishes, chicken and stake. We voiced our displeasure to restaurant owner he was very apologetic however still making excuses for his chef, saying that he was to busy and may have overlooked our food. To add an insult to injury, they added 20% gratuity to the bill without our request, I guess they were worried we will not leave any tip because of complaints. There was only 5 of as there and the menu says that they only add 18% gratuity to groups 6 or more. We did not want to make anymore of the fuss about this issue so we just left the money and took off. The place is complete rip off, food is really bad. I don't recommend the place.
Cons: food, service and manegment
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