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Businiess name:
Mama Juana's
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Review by:
citysearch c.
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Review content:
I have been to this restaurant and club well over 20 times since it opened. It offers a great atmosphere and feature top salsa bands from Los Angeles on a regular basis. My past experiences with the food, such as paella and steaks, used to be positive. During my last two visits, the service was extremely slow. My group waited 40 minutes to 1 hour for our food. When the food arrived, it was below warm and lacking flavor. On top of that the server needed some serious customer service training. Even the management takes time to visit friends but ignores other guests. I'm not sure if I will give it another chance. I'd like to see this restaurant survive. In order to do so, there needs to be some changes. One or two bad experiences can make someone, like myself, lose interest forever. I hope your experience is better.
Pros: salsa lessons, great bands, atmosphere
Cons: value, service
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