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Businiess name:
Mike Diamond Plumbing Heating
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Review by:
citysearch c.
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Review content:
Mike Diamond has the facade of a good company with good customer service- and they may very well be competent, but I never got to that point. I called on Sunday and knew exactly the work that I needed and the parts that were required. They charge at $57 to come out to even look at the problem. I explained that I wanted the work complete the same day and asked if the parts that I thought I needed were stocked on the truck. They said that the truck was fully stocked, but that they did not know what parts it had. I explained that I would not pay a service call if they could not do the work, and they sent the technician out anyway. Sure enough he didn't have the parts, he said that it was not a stocked part. (I ended up paying him anyway, since it was going to come out of his pocket.)
Cons: Fee for service call, no phone access to actual plumber
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