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Businiess name:
Pyramid Home Entertainment Sys
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Review by:
citysearch c.
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Review content:
The auto portion of Pyramid is a joke. The young men that you have to deal with are all arrogant. They openly talk about other customers whom they feel were ""pains in the asses"" and if you disagree with anything they do you are now in that group. We gave not only them, but the manager, David, many attempts to correct the problems with getting our car remote start done. They overbook almost everyday and wonder why people are annoyed when they don't have their cars done when promised. They quote prices with statements like ""I am 99% positive it will be X amount of money"" then that 1% turns into another couple hundred dollars because they seem to have no real idea on how to complete a project in a timely, correct, and within what was 99% promised as a price. If you point out any errors in their ways than it becomes all your fault that something went wrong. Please try 1 of the many other audio locations in Anchorage!
Cons: Customer service, skill of tech's, overbooking
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