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Businiess name:
Gerst Haus Restaurant
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Review by:
citysearch c.
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Review content:
Very specifically, the food was good & in larger portions. However, I've had better sauerbraten. The waitress provided OK service. I added a 15% tip to the total bill (food, drink, and taxes), and used my debit card. When I checked the bank website the next morning, an exact 22% tip had been added. I called the restaurant, and was told by the manager that this was a normal practice for the bank to pend a larger amount to the account, and it would be corrected in a couple of days. I immediately called the bank, since I knew that this was not true, and the bank confirmed that they would ONLY bill my account for the amount that the restaurant had submitted. I WILL NOT be going back to a restaurant in which the service staff dishonestly adds additional funds to the bill.
Pros: Food OK, but typically American-German
Cons: Watch out for service staff that may bill you more on your debit card after you leave
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