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Businiess name:  Rein's Deli
Review by:  citysearch c.
Review content: 
Wow. I was staying at the hotel next door and was excited to see something so close open late. I came in the first night, waited to be seated (although plenty of staff available), then proceeded to have my meal. Second night, same. Last night, I walked past 3 employees, waited at the podium for about 6 minutes before a COOK had someone seat me, although there was a girl sitting at the counter right next to me! Sat down, ordered, got my food. I told the waitress I would have another beer after I ate. But she never came. Although there were about 4-5 girls on the floor, they were all more interested in filling up sugars and running the vaccuum then taking care of the customer. I decided to just cash out, so I went up to the register, told them I did not even have my bill yet. At this time, I think I may have been the only customer in the restaurant, with plenty of servers, and no service. It was probably around 9:50 pm I arrived, probably close to 11 that I left, so its not like everyone was waiting for me so they could leave. I never did get a beer after my food, because I just sat there. Then who I believe was the manager, after expressing my concerns to him, asked who the server was. Then said ""Oh, her"". And that was it. Horrible customer service, horrible. I perosonally will not be back, which is sad because I am staying at the hotel next door for a week. I wondered why a restaurant with supposedly great food and a good beer selection would be empty so late in the evening. And I found out why.

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