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Businiess name:
Mexicasa Restaurant & Grill
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Review by:
citysearch c.
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Review content:
Ate there Sunday evening. The atmosphere was very nice, service was good but felt a little rushed, though they were not extremely busy. Portions were good.... however, food was quite bland and they are very skimpy with cheese topping the food. Worst of all I found a sizeable bone in my chicken chimechanga and when brought to the attention of our waiter he just took the bone away. I didn't finish my food and expected the waiter to return with an apology, or an offer of something else. I didn't make it a big issue, but when it wasn't mentioned again I said something to the waiter when he returned to the table, he just blew me off. I have never encountered such indifference, so I talked to the acting manager, she agreed to discount my entree by 50%, no apology, no effort of customer satisfaction or goodwill. Me and the others in my party will not be returning the this restaurant.
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