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Businiess name:
Staples
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Review by:
citysearch c.
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Review content:
Awful customer service ... Prices at this store seem higher than they ought to be on several items I've priced - also the attitude of the employees has been poor on almost every occasion I've been there. On one occasion I bought a monitor there and the employee displayed an awful attitude when I chose not to buy the extended warranty and told me it was a bad decision.
I can find better prices on Amazon, probably better customer service also. As a local business owner, I don't appreciate the chilly reception I always receive here.
Updated on 1/26/2012:
There's an employee here who always offers to help me when I go in. He's one of the first truly friendly employees who work at this store. I went in today, and he again offered to help me and promptly helped me find what I needed. A minute later, I hear the manager in the front of the store yelling at him publicly in front of all the customers for not doing his job correctly or finishing a job she gave him to do. First off, she could have done it somewhere else privately and not where the whole store could hear (I was near the back and could hear every word of her yelling) and secondly - he's one of the only people who works in this store that acts friendly! Sad that this is the best Fuquay has to offer for office supplies ... they need a major customer service overhaul. Keep the employee and fire the manager.
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