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Businiess name:
Salon Scappare
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Review by:
citysearch c.
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Review content:
On June 3rd I had an appointment for a full pedicure & manicure that included putting tips to make long nails on. Being unsure what to call them I explained in detail what I needed and that it was my son's wedding. So really nice was the goal. This company came highly recommended so I made the appointment. When I got there the receptionist had made the appointment incorrect and didn't allow enough time for the nails. I was leaving the next morning at 6AM (wedding out of town). There was no time for error here. The pedicurist said they would see if they had someone else to do the nails and went ahead with the pedicure. by the time I found out that it couldn't be done I had most of the pedicure finished. I didn't know what to do, I paid and left. Very upset knowing that I still needed to have the work done elsewhere. I had to have both pedicure and nails done again to have them matching. So I paid $62.00 + tip for nothing. OH THEY DID GIVE ME A 15% COUPON FOR A RETURN VISIT. When I returned from the wedding...I went back. The young woman at the counter (I returned a bottle of polish that Bob gave me in case the new manicurist wanted to use it to match his work) and the coupon. No refund...no offer to redo as a complimentary for their error and costing me much more money, nada, just I'm sorry have a nice day! This is not a place I would recommend to anyone. There are so many respectable & reputable places available so my recommendation is to move on to the next business in the phone book.
Pros: friendly enough
Cons: unprofessional
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