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Businiess name:
Smith Thompson Security
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Review by:
citysearch c.
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Review content:
Just moved into a house that had an American Ranger alarm I guess put in by the builder. Collin got me hooked up in about two days. I felt bad since the first time their tech came out, I forgot to tell them that my phone line was not going to be working for another week so he couldn?t really do anything. I had to reschedule and their attitude was very nice about that since I basically wasted their time. What struck me though was that the technician (can?t remember his name) was nice enough to go ahead and activate the system on the first trip out so I could at least use it with just the siren only, that was nice. He didn?t even charge me either. Then after fighting with Time Warner about my phone line not working (that?s a whole other story!, Beware), I finally just had them install their Cell Link device which means the alarm doesn?t use the land line at all. Now that?s neat. I may just dump the phone line anyway since I found out its basically no different than any of these other ?internet? phone services that work only part of the time. Plus in my neighborhood, they steal hubcaps off of moving cars (its pretty rough) so I know all they will do is cut the phone line anyway. Cool people, great rates, and very helpful. And patient with problem customers like me.?
Pros: Friendly
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