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Businiess name:
Kool Nites Limousine Inc
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Review by:
citysearch c.
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Review content:
We used Kool Nites limo to provide transportation for our wedding guests. We called twice the week of the wedding to confirm the route we wanted them to take, and the driver still ended up getting lost (it was basically down Main Street, not at all difficult to follow). It wouldn?t have been so bad except the trolley AC had broken, and being a June wedding our guests were drenched in sweat by the time they arrived. Not the best, but still not enough to really get us riled up. However, when we were leaving after the wedding we ran about 20 minutes late. My husband told the driver he would be happy to bring him a check on Monday, or they could charge any additional fee to the credit card they already had on file for him that we?d used to pay (and we?d spent well over $1,000 for the service at this point). The driver said he wouldn?t depart from the venue without $100 cash in his pocket. Being in our wedding clothes and not anticipating the need for money, we needless to say didn?t have any cash on us. The trolley car was full of guests, and he said they?d all have to get off and he?d leave if we didn?t give him $100, cash, right there. This was pretty embarrassing for us, and finally our guests pooled money and paid him so we could get back to the hotel, which was mortifying. I was flabbergasted that a professional we had already paid quite a bit of money would behave in this manner. I?m sure it went straight into his pocket, but it was a pretty terrible way to end what had been a wonderful wedding evening. I?d never, ever recommend them.
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