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Businiess name:
Gissendanner Photography
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Review by:
citysearch c.
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Review content:
I have been a customer since 2007 and have spent several thousands of dollars on prints, framed portraits, and framed canvas pieces. However, I am severing my relationship with Gissendanner because the wait time for receiving orders is absolutely unfathomable. We had portraits made of our newborn in February 2009 and STILL HAVE NOT RECEIVED the finished product. Further, they have not attempted to contact us to keep us informed of what's taking so long or when to expect delivery of our order, and when I call to ask, no one answers the phone. Of course, you are required to pay up front, so I have $1,000+ invested in a product that I do not have, eight months after ordering it. This has been our experience every time (last year it took six months to get two 8x10 prints). I understand that custom portrait studios take time to do quality work, but this is completely ridiculous and inexcusable.
Pros: Works with you to get shots you want
Cons: Payment up front, product not delivered for MONTHS
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