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Businiess name:  Spoonriver
Review by:  citysearch c.
Review content: 
My boyfriend & I tried to get into the restaurant on a Sunday afternoon after seeing people eating outside and inside, but the door was locked. Plus, one of the patons little boy had gone outside and could not get back in to where he said his mom was. As some patrons were just leaving, they let us in, including the boy. I informed the manager or whoever the guy at the bar who had asked if ""I needed any help"", that the door was locked and that the little boy got locked outside from his mother. The guy looked at the both of us like we were a couple of idiots and said ""yeah, the restaurant is closed!"". Very pompous, very rude, very little cosideration for the situation, and very poor customer relations! Well, it would probably be good customer communication to post the hours on the window or something along those lines so a person can EASILY tell if a restaurant is open or not! Nobody wants to enter a resaurant and be told off and be made to feel dumb, especially when there could have been better communication initiated by the owner! Not to mention, I had visited the restaurant with fiends a couple of weeks earlier and the food was just okay. I split the trout with my friend, which was just okay. We all shared an appetizer of bread, cheese & fruit compote of some sort, and it was not good at all. Finally, my friend ordered some kind of chocolate cake and it was aweful! Very dry and tastless. I've been to highly rated vegetarian restaurants in San Fransico, New York City, and Chicago and Spoonriver would never be able to compete! There are too many good restaurants that have friendly staff and good food and Spoonriver is not one of them. It's sad, becuase I think Minneapolis is hurting for original, unique restaurants (not chains!) and I really wanted to have a good experience here and provide a good review. But that was hard to do when the front hous was snobby, the server was unknowlegable, and the food was tasteless! Pros: Bright atmosphere Cons: Poor/Rude Customer Relations, Unknowledgable staff, Superiorty Complex/Attitude

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