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Businiess name:
Katsuya Glendale
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Review by:
citysearch c.
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Review content:
To start out the hostess only offered a table at the inside bar (which in hind sight would have been better) even though tables were available outside on a gorgeous night. When I asked for an outdoor table she said ""yeah wait in the lobby""in a bothersome way. On our way to the table both my husband and I were nearly run down by little service dudes rushing nowhere. Granted the decor is cool and the layout is not bad, once we sat down it took at least 20 minutes just to get water and about 45 minutes to get edemame. EDAMAME! no joke, i had to ask twice. Even the glass of wine took forever. The table next to us had been there slightly longer and was already having it out with the waitress over their wait (close to an hour). They gave them a random sushi dish mistakenly, after they paid the bill and said oh we have wait staff troubles today. The sushi took another 25 minutes and was just OK. Typical of a random suburbian sushi shop. nothing special. The soy sauce on our table was empty, we were given no table setting and had to continuously ask for water. When the water guy came, he spilled water on my husbands leg and then replied in a cocky way ""oh the napkin will be ok"". He could clearly see that I was angry, inquired, and then said, ""oh thats rare"". Our plates were never cleared, we were never followed up with, and forget being offered desert. Maybe they knew we wanted to get the hell out. This place is a disgrace to good sushi dining everywhere. Too bad it was such a good location. If they ever get around to hiring anyone that has ever worked in a restaurant before, maybe, I'll go back...but it will be awhile before the bad taste of this sushi restaurant goes away.
Pros: Location and outdoor patio
Cons: Service was horrible and staff was rude
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