Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Cox Communications
|
|
Review by:
citysearch c.
|
|
Review content:
It never fails that I have the worst experiences with Cox. This company never treats me right, which is why I recently disconnected my TV service with them. I went into their store and outright cut all TV. They talked me back into having their TV services with a few bonus services. I was supposed to get free DVR and Showtime for 6 months, which the DVR was installed. But after trying to watch a show on Showtime, it said I didn't have the Showtime service. I contacted the online technical support, but the worker, Daniel, was of no help to me and literally gave me the run around. He first continued to just say, ""Please wait, thank you."" after every time I tried to say something. He let me know that he couldn't help me, and then without further ado tried to get off the chat. I asked how I could get Showtime for the evening and he said that I couldn't! He was so nice as to give me the number of the local sales department, which he then told me was closed for the day. I told him that that didn't help me whatsoever. So then I took it upon my own to call, which turned out OK as someone was able to help me. But it's literally no shocker that I even had to deal with this. Cox drives me up the wall, and every time I call in for something I get terrible service from somebody. Although I was able to finally get help tonight, 50% good employee service isn't what it takes to win the customers. It just never fails that something goes wrong. As soon as I can install a dish on my house I will.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|