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Businiess name:
Clearwater Pools
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Review by:
citysearch c.
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Review content:
Absolutely horrible service. Not only did they forget about our appointment, their liner installation and server was crap!
Our liner has wrinkles all throughout the pool. We immediately called back and had them come to our house to look at the problem. Brian, one of their contractors who installed the liner, was extremely rude to my wife about the whole deal and stated it was no big deal. Also, they love to flick cigarette buts in your yard the entire time thy are working on your pool.
I called the owner, Jason, and he told me to call HIM back when there is at least 3 good days of Sunshine so he can get someone out here to drain and reseat the liner. Two weeks, 3 phone calls later, he has not returned my call nor as anyone contacted us about having to fix THEIR messup. The liner was installed the first week of June.. It's now mid July.
Look elsewhere. Horrible business. Filed a complaint with the BBB.
UPDATE Sep 16 2011: Business still refuses to help us with our issue. They stated they would fix it on their time, and not ours. Owner also left a very unpleasant voicemail, using a cuss word to my wife. We've contacted two other companies, both which agree the installation of our liner was done poorly and sloppy. As stated above, look elsewhere.
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