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Businiess name:
Bazbeaux Pizza (Downtown)
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Review by:
citysearch c.
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Review content:
I can't believe how much I raved about my past experiences with Bazbeaux's Pizza. We expected a busy night when a group of my friends gathered for pizza, some for the first time at Bazbeaux's. There was an hour and a half wait, so we put our name in and left to get a drink to use up some time. We called twice just to check if the wait had changed and were given the amount of time left on our wait. We still arrived 15 mintues before our wait time was scheduled to end, and the host said we was still waiting for some people to leave and it would in fact still be 15 more minutes...no problem. My husband left with his friend to move his sport bike out of the pouring rain and in 2 minutes they called for our party. 4 out of 7 of us walked up to the hostess stand and they wouldn't seat us. We said they'll just be right back, they were parking a bike in a garage because it was pouring rain. Nope. Another large group had just come in and were seated before us because they were all right there. Come on. We waited an hour and half to eat and they just gave away our table like it was nothing. Apon asking for a manager to rectify the situation we were rudely greeted by a man in jean shorts and a t-shirt claiming to be the manager and if we didn't want to wait then we had better just leave. Now that's some customer service for you. His name was Chuck and his professionalism went right out the window and blew away with the rain that night. We ran down the street to the Front Page because at that point we just needed to get out of the rain and eat. Chuck from Bazbeaux's must be a fan of the Front Page too, because he stopped in 4 times while we were there to chat up the waitstaff.
Pros: Good Food
Cons: Poor Service, no reservations, unprofessional management
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