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Businiess name:
Tampa Movers
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Review by:
citysearch c.
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Review content:
I used these guys under the name Secure Movers in Tampa. In the description it tells you that they are professional, timely, no smoking, uniformed personnel, etc. I talked with Mickey. I also talked with Aleesha who is the assistant. I had a difficult job for them to do (moving one smaller house to a larger house) and the 3 guys that did it, did fairly well with the exception of stopping at a convenience store on my time because I didn't have any water for them. One of the guys asked me not to call Secure Movers for my second move out of a storage unit and to just call him personally. I didn't because I'm a small business owner myself and I don't like when employees attempt to divert jobs. The guys also backed the moving truck into my front yard, ripping the sod from it. They almost couldn't get their truck out. But other than that, and taking much longer than scheduled - it got done and they weren't worse than previous movers we used so I scheduled them to come back to do a simple job - moving from a storage unit to my house. They come back, and it was like they worked in slow motion. A job that took my husband and myself 2 hours took them 4 hours. They had 3 guys (more expensive) when the assistant told me it would be a 2 man job. This time they scratched our wall and they couldn't move a bed into a room that my husband and I ended up doing while they were still there. I called the office while the guys were still there and let them know that I was dissatisfied and they gave me the runaround. Aleesha promised that she would call me back after she spoke with Mickey that next day...that was a week ago! The company has misrepresented itself stating, ""Mickey?s team is a dedicated professionally certified team, which prides itself on complete customer satisfaction."" That wasn't my experience. Also Mickey lies when he says, ?Treat the customer better than the customer expects to be treated.? I didn't expect to be treated the way that I was, and when I complained I essentially got the hand. DO NOT use this moving company.
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