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Businiess name:
Al's Auto Sales Inc
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Review by:
citysearch c.
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Review content:
After I talked to Scott for a little bit, he told me how much he was only going to pay to have my mechanic work on it. I called my mechanic back and let him know everything I got from scott (and my mechanic did not complain once! He said that he will do his best to meet his demands). The next day my mechanic faxed me a estimate which was $60.00 more than scott said he would pay. I faxed that to Scott, and I got a phone call a few hours later stating that I HAD to bring my car back to him to have the warranty work done. Now I had to work with my wifes parents (who also live in Glencoe, MN) and they were going to be in the area that day, and gave us their car and took mine back to Al?s. 2 days later they called back and let me know that my car is done and the heat now works, and said that it was the thermostat. Everything was going good, and I was glad to not have to deal with Scott at Al?s ever again, until 3 weeks later when the heat in my car went out again. We brought it to my mechanic who looked at it and after running some diagnostics said that the thermostat was bad on it. We called back to Scott to let him know that the thermostat was bad again, and once again he said that we HAD to bring it back out there (which is again, 1 ? hours away from my house)We made arrangements to bring the car back out there again, and Scott said that he would give us a loaner until my car was fixed (hopefully the right way this time). When we got there, his exacts words were ? I hate come backs? meaning he hates cars that come back for warranty work. He seemed really rushed and did not seem like he wanted to deal with us at all, and when we told him that we could be back to pick up the car on Friday or Saturday (we both have full time jobs) he said that he cannot have the loaner gone for that long as he needs it back on the lot so he can sell it. So he expects us who work full time jobs in the city, to leave after work (6pm) and drive almost 2 hours to go pick up my car because this is a inconvienence to him? We just left the loaner car at my wifes parents house and borrowed their car. I would NOT recommend that anyone buys a car from Al?s auto sales in Glencoe MN!
Cons: As long as Scott is the owner
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