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Businiess name:
Pat's Tire & Auto Repair
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Review by:
citysearch c.
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Review content:
BEWARE THEY'RE CROOKS AND WILL TRY TO TAKE ADVANTAGE OF YOU ESPECIALLY IF YOU ARE A FEMALE .
I took my 95 Pathfinder in to Scott's Auto Tire at 6:45 AM to get an estimate on a brake job and some other issues that were occurring. I was given a quote of 998.90 for the BRAKE JOB ALONE. They did not even bother to look at the anything else and I got the car back at 4:45. Then the person who checked me in (he was VERY nice when I came in) and out an older Caucasian man who, I find out later was Tim one of the co-owners (so he told me when I called back). When he called to tell me the car was ready he made a comment about whomever sold me the car saw me coming and toward the end of the conversation they were charging me for the estimate. I asked why since I had not been the couple of times I was in before with a different car. Then he hatefully said DO YOU EXPECT ME TO WORK FOR FREE? I said , NO But I EXPECT you to tell me that BEFORE I leave and I AM NOT paying you anything. He then got very hateful and told me it was my job to ask about the cost of an estimate and I said NO it is your JOB to tell me your are charging me and to have me sign something saying I understood that.Then in the most hateful tone told me to come pick up my damned car. I said, remember your shop dropped me off and I needed a pick up. He refused to have anyone come pick me up. Once I arrived at the store,Tim forced me to sign a paper saying that they weren't libel for my breaks. I asked why and said to him I was not comfortable with that and had not been asked to sign anything like that before and was it something new? He then said, you will sign it if you want your key. I did but not before I wrote on the paper that I was under duress while signing the paper and was told I could not have my key until I signed this paper. He handed what I thought was an estimate but it was not. Tim exploded about what I wrote and followed me out the door yelling at me. He kept saying over and over, we did not do anything to your car it is just like when you brought it in, which I thought was VERY ODD since I had not accused them of any type of tampering. On the way to the door, with Tim trailing few feet behind me, I turned and asked him to stop yelling at me and told him that I did not want to argue nor cause a scene with him and walked out the door. I got home and looked deeper at the ""estimate"" and realized the estimate he gave me WAS NOT AN ESTIMATE AT ALL and did not even have the figures of 453.70 for the rear w/caliper and 545.20 for the front with calipers as he had quoted over the phone when he called me. So all that was a waste of time and ended up being a good lesson. THIS SHOP I FEEL AND BELIEVE AND THE EMPLOYEES/CO-OWNERS GIVES MECHANIC SHOPS AND MECHANICS EVERYWHERE A BAD NAME.
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