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Businiess name:
Landmark Dodge Chrysler Jeep Ram
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Review by:
citysearch c.
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Review content:
I purchased a used 2004 Dodge Ram from Landmark on 10.20.09 with a lot of hassle from the sales staff due to the ridiculous price. We went back and forth and agreed on a walk out price with the staff telling me the truck had been fully inspected.
On 10.21.09 my check engine light came on. I took a closer look at the truck and found the following problems, i had no spare tire, no jack in the truck, my speedometer was way off, missing parts on the interior, bugs in the cab, and the exhaust was held up with a coat hanger. Yes a coat hanger.
They told us to bring the truck back to them and they would fix the problems, so i did. I received a rental on 10.22.09. Three days later i got a call from one of the staff telling me that the had sold the rental they gave me and that i needed to return it that day. I drive the 85 miles to them and they gave me another rental and told me the gas was on them.
I got my truck back on 10.26.09 and everything was going great. Well the next morning on my way to work the cruise control would not engage. They have yet to fix the problem claiming there is nothing wrong.
I tried to speak with the general manager about the problem and i told him ""your company sold me a piece of trash and i want it fixed"" his reply ""sometimes it happens, your warranty does not cover the problem""
Watch out for this company. You would think the way the car business is going right now they would take better care of cash paying customer. Guess not. Be on your toes.
Pros: Ummm....
Cons: Poor Customer Service & Lack of Communication
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