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Businiess name:
Landmark Dodge Chrysler Jeep Ram
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Review by:
citysearch c.
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Review content:
Purchased 3 year old vehicle 2 yrs ago and have had it towed back to the dealership at least 5 times so far. Had same part replaced 4 times., as well as many other parts. Dealership admitted to damaging unrelated parts on vehicle during a repair and then refused to make things right and charged me for parts and labor they admittedly broke. Every time I'ved picked my vehicle up from being service, something else is broken...last trip in there was over $1,000 worth of damage to vehicle, which was not there when I dropped vehicle off (huge hole in tire, broken window motor, broken tire sensor, dash lights not working, etc.). Extremely rude staff, especially Used Car Sales Manager, Bobbie, who actually got in my face and yelled at me, and then proceeded to storm out of dealership and slam the door! I will NEVER return here again, nor recommend anyone else do the same. The only reason I have returned is because I felt they should make things right when the same part continues to need replaced. Unfortunately they are not concerned with customer service/satisfaction or referrals and have not made things right...they've only made things worse each time! I'm now having to have my non-driveable vehicle towed from the dealership and hopefully fixed elsewhere...THOUSANDS of dollars later! BUYER BEWARE...STEAR CLEAR!!!!
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