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Businiess name:
All In One Contractors
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Review by:
citysearch c.
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Review content:
Worst experience with a builder ever...Never finished the job and expects payment. Our pellet stove was never put back in properly and is leaning and one can see daylight through the surrounding area and the roof has a sag in it which was promised to be bolstered up. We had numerous appointments set up for them to come and finish out the job and each time, Luke the supervisor , would never show up. We both lost time at work for this inconceivable lack of professionalism. We are at this point considering further measures to insure that no one else will have this issue with All in One. They did not even tack down the protective covering after they pulled the old roof off and it blew off. That same night we had a massive rain storm and we had water damage throughout the house. Which ruined clothing, carpet and pictures. NOT A GOOD COMPANY and we will be reaching out to the BBB.
RESPONSE FROM All in One Contractors:
There is so much more to this story than what the homeowner has written. This home had structural problems before we ever did the roof. This is the sagging and stove pipe issues they are referring to. There is only so much that a roofing contractor can be responsible for. Pictures of this roof before and after show that the stove pipe is no worse than it was before we did the roof. The "daylight" being seen was proven to be a reflection off of flashing in the area. There is no unsealed opening.
The tarps were tacked down prior to the storm, however, the storm was too large and windy for our tacks to hold. Also, because of some mold and other issues we were waiting on the homeowner to make decisions on, we weren't able to finish the roof before the storm came in. It was an unfortunate circumstance, and even though it wasn't completely our fault, we spent many hours at the property cleaning carpets, fixing drywall, and offering our assistance in clean-up.
The homeowners do not answer our phone calls or return our calls in our effort to complete the remaining items requested. We believe they have spent the money that they still owe, and that is why, though we have been out multiple times to take care of the issues, they keep coming up with more "issues" so they can delay payment.
Even so, we are attempting to schedule yet another appointment for our crew to correct additional issues the homeowner is not happy with. As of November 20, we are still working toward a positive, satisfactory outcome.
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