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Businiess name:
The Terrace Cafe
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Review by:
citysearch c.
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Review content:
I took a few out of town friends to this restaurant because it has a great location right on the beach. However, it was DEFINITELY NOT WORTH IT! Even though I'm used to LA restaurants taking a while to seat and serve, the wait was rediculously long and our waitress later said that it took so long to even acknowledge us because no one had told her we had been seated there, even though there were 5 of us sitting at a big, obvious table right next to the entrance. She never apologized for our wait. She wouldn't take any special orders, and then after more waiting, when we finally got our food, one plate wasn't fully cooked. The food was mediocre. When we got the bill, the waitress included a 20% gratuity into the bill, because we had a ""large party"" and when I questioned her on what typically constitutes a large party (which is usually 8+ for most restaurants), she was really vague and said ""about 5 people,"" which was her way of justifying forcing us to give her a tip for bad service. When we split our bill, we requested that she charge specific amounts to our credit cards so we would have the option to leave whatever tip we chose, and not only did she ring up the 20% gratuity that she forced us to give her, but added an additional ""recommended tip"" on the credit card receipt. SHE WANTED US TO TIP HER TWICE FOR BAD SERVICE. I have never been so tempted to run out of a restaurant without paying, just because we had such a horrible experience and felt like we had been taken advantage of. It was EMBARRASSING to take guests there and now they have a bad impression of LA.
Cons: Service is horrible, mediocre food
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