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Businiess name:  Kenichi
Review by:  citysearch c.
Review content: 
One of the things that makes me very angry is finding out a restaurant is out of an entree AFTER I've ordered it. Especially after I spent over 10 minutes looking at the menu in full view of the waiter. This is what happened on my first visit recently. Then I tried to order a glass of one of the premium sakes. They were out of this too, but didn't tell me until after I placed my order. For the outrageous cost and small portions, I expected better communication between the kitchen and wait staff to the diner before my order was placed. Finally I settled on a filet steak with sauce and a side dish. In usual Japanese style, my companion's pork loin was carefully sliced, arranged on the plate, and the sauce pleasingly applied. My filet arrived unsliced and unceremoniously plopped on the plate with the sauce in a small dish next to it. My side dish of agedashi tofu arrived before the entree and was undercooked and cold. (The waiter also didn't know that ""agedashi"" was the correct Japanese term for the tempura tofu.) The wait captain did indicate that the small carafe of second rate hot sake I ordered would be on the house. How nice of them to offer what I ordered as an alternative instead of something equivalent to what I originally wanted. If you plan to attend an event at the American Airlines Center, I recommend selecting another place for dinner beforehand. There are plenty of other good unpretentious restaurants that are a better value. Pros: It's close to American Airlines Center Cons: Overpriced for portions and level of service received

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