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Review content:
First off, this was my first place I have rented. Which I couldve bought a house, but being in a professional career I though this would be worth while. I know now that buying a house wouldve been just as much and I can do things to my own liking. Anyways I was very excited coming into a nice town home in Webster woods by Mark IV. When I moved in, I noticed the place was not painted, very dirty, chewed up floors, bad applicances, broken toliets, cracked tiles, grease on the walls above cooking area and the list goes on. The kept saying they painted it but after talking to the maintenance guy he admitted they only paint what they can only see needs painting. I began to call the office for more things, like the carpet was ripped, the washer left rust stains on our clothes(which was eventually replaced), the flooring was ripped, the furnice would work when it wanted too and soo on. When I say nothing was accomplished... nothing was accomplished. It took 2 weeks for someone to even call me back at most times. The inside looks nice but is just junk. The toliets barely flush, they claimed they fixed it which they never did. I would get into a few arguments with management, which is very unprofessional. I also found out that the maintenance guys talk about me. Calling me a pain the a** and so on. Again not professional. Nothing works to my satisfaction and when I did call they would just write on a form that they did something. It was never really fixed. I gave up calling because, now I have 3 months left here, there is no sense anymore. The manager is very rude as well as the maintenance guy. When I called corporate to complain, the manager called me and yelled at me. She basically told me not to call corporate again. They treatened to take away my garbage because I have it on my front porch. They apparently require it to stay in the garage. The garage is so small the second you open it the smell goes into your house. I can keep going on and on about how awful Webster Woods is. I hope alot of people read this and think about what they are getting themselves into before signing. I also heard bad things about them from other developments, not just Webster Woods. Mark IV is a bad company and does not know how to manage. We just get treated like renters. I pay $1100 a month and get treated like a low class citizen. But why should they care, they are big enough where my two sense wont matter.
Pros: Nice Townhomes for rent
Cons: Everything, their service, quality inside and staff were awf
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