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Businiess name:
Lucky Money
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Review by:
citysearch c.
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Review content:
I have always used Remithome for my remittance service to the Phils., but when I saw that Lucky Money's service fee was a bit lower than Remithome, I decided to give them a try. A bit of a background about me, I'm a military dependent stationed here in Germany, we were formerly stationed in NC before moving here. I didn't know that this would cause a problem with using the service of Lucky Money, but it did. Ok, I registered online, provided my info (bank acct, driver's license, etc). I got a call hours later asking for a copy of my DL and voided check. I said, fine, you need to verify my identity. So I sent in the required paperwork via email. I got another phonecall, this time I was being asked why the address on my check is different from that of my DL, and why is it that I live in Germany yet my contact # is in CA. First, I explained that we were stationed in NC when I opened my bank account, hence the address on the check. Second, my DL reflects my current address (APO). Third, we use Skype that's why we have a local US number.
Pros: Nothing
Cons: Does not respond to emails, B B B filings, refund policy is non-existent
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