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Businiess name:
Benihana
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Review by:
citysearch c.
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Review content:
My friends and I had no reservations weren't seated for 20 minutes. The place wasn't full! Our chef didn't talk to us or perform any ""tricks"". We got very few portions of appetizers & fried rice. Other tables had heaping bowls of fried rice. While cooking our meats, he forgot some items in the kitchen. It took him quite awhile and our meats burned. He refused to cook new ones. We showed the manager what happened. She looked at the meats and said ""they're not burnt that badly. It's still edible."" She expected us to eat burnt meat! We asked a worker why our chef didn't entertain us. His reply was ""There are new chefs that won't do any tricks. Sometimes if you're lucky you might get a chef who's experienced and will perform."" If you're planning to go to this location, make reservations and ask for an experienced chef.
Pros: good food, nice view of airport, chefs that do tricks
Cons: bad customer service, too expensive, chefs don't do tricks
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