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Businiess name:
Klondike Auto Svc
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Review by:
citysearch c.
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Review content:
This is awful place to go for car you love. The owners are originally from Russia (so I'm) that's only why I got there in the first place! I wouldn't go to them even if I had to fix only a horse wagon since! Unprofessional, disrespectful, dirty (I still have grease marks on my carpet from they shoes), smoking non-stop in shop, near and inside you vehicle! I needed most simple repair in the world (tight a screw in my sliding door window latch). One mechanic was asking another mechanic (his business partner) for a screw driver (!!!) Apparently he didn't have his own in his tool box. But guess how it end up? They didn't place interior cover on sliding door properly ( because they didn't have a plastic clips which cost just a pennies). I ask them right then to put new clips (because they designed for single use only), but ""professional"" told me ""it's going to be OK""! Aftermath: cover is flipping in the air tearing rubber seal around sliding door (when I open or close that door) making more damage (that seal itself cost about $280). Then I came back to the Klondike Auto Services addressing this problem about month letter they told me what they have no clips (again). And here is even more interesting: mechanic ask me to leave ""his promises"" and shouted: ""I don't own you anything!"" When I became more demanding. After that I warned him about filing in small court against him. But he told me to ""go ahead"" Which I seriously considering, so he just learn his lesson in costumer service! So, if you wanna save couple of bucks, but pay more for re-do that they've done wrong, drive back to them (burning gas and time), and being treated like this for cheap things (I can't imagine what it would be like if I accused them in wrong doing of something more expensive) - I wish you luck and I feel sorry for you!
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