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Businiess name:
EnviroPRO Pest Solutions
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Review by:
citysearch c.
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Review content:
Raymond is THE expert on BEDBUGS in Spokane, and he is HONEST, knowledgeable, and the only one of several exterminators I had come out to the house when I suspected I had bedbugs after my little granddaughter awoke with 84 of what appeared to be itchy bites on her trunk after sleeping in one of my bedrooms.
Two exterminators, including a man with a bedbug sniffing dog, came to my home. Even though neither could find any sign of bedbugs, both were convinced they were there and wanted me to have my home heat treated. Raymond's company was contacted by one of the other companies to do the heat treatment.
Raymond could have told me the house had to be treated and charged me $4,500, but he told me instead that he could find no evidence of an infestation, and it would be unethical to treat my home. He came back a second time and spent an hour rechecking the room, especially the places where the bedbug dog had alerted, and could find nothing. Again he said it was his professional opinion that there were no bedbugs and never had been, and he would not treat my house or take my money.
Raymond came to my home twice and talked with me on the phone several times. He sat with me and talked about other options for what might have caused the problem and even took samples of some gnats that were caught on sticky boards in the room to an entomologist who said they were harmless. He did all of this WITHOUT CHARGING ME A PENNY.
He did tell me that most people in the Pest Control business were NOT trained in bedbug detection, and were not qualified in this specialty area. From my experience, I would agree with him wholeheartedly. Both men from other Pest Control companies pressured me to the point of tears and misidentified beetles as bedbugs, when it was clear to me, definitely a non-expert, that this was not a bedbug. I got the distinct impression that they simply wanted to get me to pay for a service I did not need.
it turned out that the "bites" were a rash resulting from a reaction to a pair of new Disney Princess pajamas.
I am extremely grateful to Raymond for his honesty, integrity, and willingness to give of his time and expertise to help without even charging me. I cannot recommend him highly enough. if you suspect you have or are told you have a bedbug infestation, call Raymond of EnvirPro. He is THE expert on bedbugs in Spokane. What a fine man and an excellent company.
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