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Businiess name:
Pannullo's Italian Restaurant
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Review by:
citysearch c.
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Review content:
I have worked in restaurants most of my life and I must say This place is pretty good. Food is good. Quality is good. There is just this one guy that works there. He just doesn't look happy to be there and he seems rude to everyone. I can't tell if he's a server or a cook or a manager because I see him doing a different job every day. Three weeks ago I saw him make a customer cry. Now that customer might have been overy emotional but still. I do have to give this place high regards because other than him, the food, the service and the price are all very good. Just need to send that guy through some sort of counselling and I only say that because I have been going there times a month for about three years and he has obviously been there a long time. Last time we were there our server, a very nice young lady, gave us phenominal service and went above and beyond to accomodate us. If you go in on a Friday or Saturday night call ahead because I have made that mistake and there has been a 45+ minute wait. Also sometimes if they are not busy they will close a little early, as I found out. At the time I was mad and then I realized that it makes sense to close if there is no business and save the money. I would probably do the same. Ultimately I give this place my highest regards. I'm sure home cooking is better... if you're from Italy. But this is a great compromise and with rustic tuscan murals and the candle light it is very pretty. Hopefully one day we will go there and that guy won't be there. But maybe every chicken lays a bad egg. Go there for the food. Go there fo the ambiance. Go there for the great service. But if you see a really big mean man stay out of his way!
Pros: Great atmosphere - Great service - Great food - Great experience
Cons: Some big j*rk works there!
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