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Businiess name:
Hyde Park Grille
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Review by:
citysearch c.
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Review content:
We were dissapointed after a Friday night visit. We made reservations and arrived on time yet waited for 40 minutes before we were seated. Our waiter appeared 20 minutes later with our drinks and ran off to take another tables order, even though we were seated first .We waited another 40 minutes until we were served. I requested steak sauce & My steak was dry, overcooked and barely warm. The waiter NEVER returned with my steak sauce, unable to voice our unhappiness. On our way out, informed the hostess we were dissatisfied. My wife called the manager the next day and explained our dissatisfaction. The manager said "" I cannot believe your story, you should have voiced your concerns at the restaurant, you are just looking for a free meal"". My wife was shocked, and hung up. Every restaurant has a bad day, but the managers treatment was inexcusable.
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