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Businiess name:
ADT
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Review by:
citysearch c.
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Review content:
Great monitoring people, but business people, Lord Help Us! I found out today, after almost four months of simply trying to get my mailing address correct on my new primary residence that they have disconnected my monitoring at my vacation home, due to not paying my bill. I tried very hard to help them understand the bill is paid through my credit card and has been for the past 10 years. They said they have been mailing me notices about the problem and trying to call me. I finally figured out they were mailing and calling to my vacation home which does not have mail service and no one lives there to answer the phone! After 10 years they still can't get this figured out! I told them mailing something to the physical address of my vacation home is like mailing a letter to Santa at the North Pole and wondering why he doesn't answer it! IT DOES NOT EXIST!! We moved our primary residence three months ago and signed up for ADT again. I now get solicitation calls from them asking if we want to sign up. Unbelievable. If I had not just spent hundreds of dollars having them install new stuff, I would drop them like a hot potato.
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