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Businiess name:
U-Haul Neighborhood Dealer
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Review by:
citysearch c.
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Review content:
I was very dissatisfied with the service. The woman who took my reservation was not very friendly. When I got in the truck it was 3/4 full; however, the paper in which I signed prior to leaving said it was 7/8 full. The lady did tell me it wasn't on full when I received it so when I looked @ the dial I thought it correlated with the diagram in which they provided. I went nine miles in the truck, and when I returned the truck she told me I needed to put the gas back where it was. I insisted that it was exactly where it was when I left, and she said it wasn't. I asked if some one could show me where the needle needed to be because I was confused as to what they were asking. A guy did show me. I went to the gas station and it took me 3 gallons to get it to line in which they claimed it was supposed to be. When I returned the truck I tried to explain that something was wrong because I went 9 miles. There is no way I burned 3 gallons of gas. However they seemed unconcerned with my complaint. They charged my card and sent me on my way. I feel that was poor customer service and I will not use them in the future.
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