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Businiess name:
Starr House
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Review by:
citysearch c.
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Review content:
The 1st time there my hilights were immaculate ($180 +25 tip). The 2nd time I got only the base color, inconsistent with an obvious darker color on top which was so contrasting to the earlier all over blonde below ($140 +20 tip). I was told the next time my full hilites would be better. So on my 3rd time I expected just that! For $180 + 15 tip, I still had streaks acrross from the old coloring before PLUS the new color on my left side had so many variations of brown (suppossed to be blonde, hello?) mixed with some blonde.Also this time like the 2nd visit no one bothered to check my developing b4 they rinsed and (barely) dried my hair.It was so dissapointing the next day when I noticed all this inconsistent colors after I shampooed.I didn't want to spend another $180 again when it should've been just as good as the very 1st time! Shame on me if I go back.There isn't any excuse for spending this amount of money to have such bad results.They are very nice, but I would rather have bad attitudes and the right color.I have been nothing but nice and even when I called to say how unhappy I was Andrea gave me some unbelievable reason that she was just looking out for the health of my hair. (Yeah, I alreday skipped a bleach hilite for 3 months prior! Hello!)That was so dissapointing. I thought I had found my dream salon, but once again, I'm out looking for a place that will be consistent to a loyal (and generous) client like me...I don't recommend this place, sorry folks. Live and learn, don't take my word for it..walk around for 3 months in embbarrassment like I did, first! Oh and don't be 5-10 minutes early, they will make a comment.
Pros: Parking
Cons: Inconsistent Awful hilites, Rushed hair drying, they don't own up to their mistakes.
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