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Businiess name:
Montego Bay Authentic Jamaican Cuisine
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Review by:
citysearch c.
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Review content:
""I have no idea how this restaurant stays in business."" My wife and I went there for dinner at about 6pm. I was a little concerned being in the restaurant as the only customers at the dinner hour. Now I know why we were the only ones there. We were seated promptly, but that is the only good thing I have to say. The service was horribly slow from this point on. I attempted to order one of their island drinks, only to be told the bartender had called in sick and the server was too young to serve spirits. So I ordered a beer, which came warm. We then placed our dinner order and began the waiting game while listening to Jamaican Christmas music that proceeded to skip every so often through out each song. I have no idea where the servers disappeared to, but I couldn't find them. We needed to ask for more bread and water while we waited for them to raise the chicken and beef we ordered. When the food did show up, I couldn't tell which plate was the beef and which plate was the chicken. I am pretty sure the beef dish was not the dish we ordered, but I wasn't going to push my luck any further. There was food and that's about all I could ask for by this time. The chicken was over cooked and more bone then meat, while the beef was better, it was nothing to write home about. It was dry, tough and flavorless. So after picking through the meal, we went looking for our server. When the bill came I attempted to use a certificate that I had got from restaurant dot com. The server informed me that they would not accept it, because I didn't spend enough money. There is nothing on the certificate or website that requires a minimum purchase. I asked to talk to his manager, who was also not in the restaurant and was unavailable. After arguing with the server, which was very unprofessional on his part, he managed to get the manager on the phone, though it did me no good. DO NOT eat at this restaurant, BAD FOOD and they don't honor their agreements!
Pros: You don't have to go to this restaurant.
Cons: Bad service, bad food and questionable business practices
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