Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Digis Networks
|
|
Review by:
citysearch c.
|
|
Review content:
For our first year of service, Digis was fine. Our speeds were okay at about 1Mbps down, but not fantastic. After the first year, things started to go bad. We had to reset constantly (go down to the basement, unplug it, wait 20 seconds, plug it back in) at least weekly and sometimes several times a day. We made several service calls where we would get helpful suggestions like ""try unplugging your router."" We don't have a router. After several months of this, they finally upgraded our equipment to a canopy and charged us $5 a month more for ""Ultra High-Speed Internet,"" which meant that we ought to be getting up to 5Mbps down. Instead, we were getting 500k. Another service call revealed that they were throttling our speeds because we were exceeding our 12 Gigs of transfer a month. When I argued that that was impossible, the tech's helpful suggestion was, ""Do you have teenagers at home?"" Uh, no. Then he said we probably had a virus. I had just run a virus scan the day before and it came up clean. Besides which, we have a Mac, so it's rare to get viruses at all. Before the end of the day, I canceled our service and signed up with Rapidwave. Now we're getting 6-8Mbps and couldn't be happier!
Pros: None that I can think of
Cons: Slow speeds, terrible customer service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|