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Businiess name:  Serge Normant At John Frieda
Review by:  citysearch c.
Review content: 
This is a terrific salon, but despite what others have said here and other places online, I had a TERRIBLE experience with Matthew Shields. He did not listen one bit to what I wanted for my hair (which was to grow the layers OUT) and put in tons of new, choppy layering (some pieces as short as 4"" at the crown of my head!). Only go to him if you want to spend $$$ getting a choppy, dated cut - HE CAN'T DO ANYTHING ELSE!!! I found him to be rude and dismissive. For what he charges he should listen to his client, even if she's not a movie star! This salon is typical of ""celebrity"" haunts. UNLESS YOU ARE A CELEBRITY, THEY DON'T GIVE A @#$&% ABOUT PLEASING YOU. (P.S. the guy who did my color was fantastic, but he left the salon and went somewhere else!) Pros: attractive salon, easy to get to Cons: haughty and rude staff, moronic front desk girls!

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